Emergencies
If you are facing emergencies or require urgent assistance, our dedicated team is ready to help. We understand that urgent situations require a quick response, so we provide immediate support and guidance. For emergencies, contact us directly at +31 10 200 43 84. We will contact you within 24 hours.
What to do in an emergency
In the event of an emergency, contact our team as soon as possible so we can provide immediate guidance and support. Having key information available, such as the nature of the incident, the parties involved and any relevant documentation, can help us assess the situation more efficiently. We will review the information provided, explain the next steps and support you throughout the process. Our goal is to respond quickly and help resolve emergencies with as little disruption as possible.
File your claim
For any claim, our clients can contact us in two ways. Email your claim to claims@fdr-risk.com or log in to the FDR Online Portal to upload your claim directly. To help us review your claim efficiently, please provide all relevant information and supporting documentation when submitting your notification. Once we receive your claim, our team will assess the details, discuss the next steps with you and contact you within 24 hours.
What happens next?
Once we receive your claim, we will review the information provided and guide you through the claims process. If additional information is required, our team will contact you directly to help move the process forward as quickly as possible.
